How We Handle Your Personal Information

We use the information you share to respond to your property request and connect you with one local buyer. This policy explains how Detroit Cash House Buyers handles that information and how you can contact us about it.

Updated October 26, 2026.

What you send through the form

The short form collects your property address, phone number and email, along with the required consent checkbox. We collect the details you submit so we can respond to your request about selling the property. The consent you provide also tells us what contact you have agreed to receive.

The chat box on this website is answered by a virtual assistant. The messages you type in the chat are saved, like call transcripts, so your request can be answered.

What happens on a call

Our phone calls are answered by a virtual assistant, and calls are recorded and transcribed. The virtual assistant takes only your name, phone number and property address. Our local buyer then calls to discuss the house.

Why we share details with a buyer

We pass your request to one local buyer, an investor who buys houses directly. The buyer may contact you about the property using the information you agreed to share. Only the agreed name, phone number, email, property address and chat details are passed to that buyer.

The details you send go only to the local buyer you agree to be connected with and the service providers described below. Your request is not distributed among several buyers. The information you agree to share goes to the one local buyer so that buyer can respond about your property.

Consent and stopping contact

Calls, texts and emails about your request depend on your consent. You can give that consent through the form checkbox or by agreeing during your phone call. To stop text messages, reply STOP. To stop calls or emails, ask us to end that contact.

Site analytics and cookies

We collect basic analytics about visits, including pages viewed, device information and approximate location. We use privacy-friendly analytics and Google Analytics to understand site use. Google Analytics uses cookies. This visit information is part of the data collected when people use the site.

Services that support the site

We also share data with service providers that operate the site and its communications. These include hosting, phone and virtual assistant services, email delivery and analytics. Those services support the site, the handling of incoming requests and the communications described in this policy.

Your information requests

You can ask what personal information we hold, request a correction or deletion, or opt out by emailing [email protected] or calling us. Use those contact options for questions about how we handle your information, too. Michigan privacy rights apply where they cover Detroit Cash House Buyers.

Children and policy changes

This site is not intended for children under 13. We date changes to this policy on this page so you can see when the policy was updated.